High Point Trophy Ranch, LLC DBA Trophy Dog Food Company

Effective Date: Jan 1st, 2026

SMS Messaging Terms & Compliance

1. Program Description: This messaging program sends appointment confirmation and reminder messages to customers who have booked an appointment with High Point Trophy Ranch, LLC DBA Trophy Dog Food Company through our website at https://trophydogfoodcompany.com, or via our scheduling forms, and have explicitly opted in to receive SMS notifications. Opt-in is collected via web forms with a dedicated checkbox for SMS consent. Messages include scheduling confirmations, appointment reminders, rescheduling updates, and customer support communications.

2. Cancellation Instructions: You can cancel the SMS service at any time. Simply text "STOP" to the same number that sent you messages. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

3. Support Information: If you experience issues with the messaging program, reply with the keyword "HELP" for more assistance, or reach out directly to [email protected] or call +1 909-965-1862 during business hours.

4. Carrier Liability: Carriers are not liable for delayed or undelivered messages.

5. Message & Data Rates: Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on your service usage and appointment schedule. For questions about your text plan or data plan, contact your wireless provider.

6. Supported Carriers: Our SMS program works with all major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers.

7. Age Restriction: You must be 18 years or older to participate in our SMS program.

8. Privacy Policy: For privacy-related inquiries, please refer to our Privacy Policy at https://trophydogfoodcompany.com/privacy-policy

We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines, regarding the use of SMS communications.

General Terms

This website (the "Site") is owned and operated by High Point Trophy Ranch, LLC DBA Trophy Dog Food Company ("COMPANY," "we" or "us"). By using the Site, you agree to be bound by these Terms of Service and to use the Site in accordance with these Terms of Service, our Privacy Policy, and any additional terms and conditions that may apply to specific sections of the Site or to products and services available through the Site or from High Point Trophy Ranch, LLC DBA Trophy Dog Food Company.

Accessing the Site, in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to be bound by these Terms of Service.

We reserve the right to change these Terms of Service or to impose new conditions on the use of the Site from time to time, in which case we will post the revised Terms of Service on this website. By continuing to use the Site after we post any such changes, you accept the Terms of Service, as modified.

Intellectual Property Rights

Our Limited License to You

This Site and all the materials available on the Site are the property of High Point Trophy Ranch, LLC DBA Trophy Dog Food Company and/or our affiliates or licensors and are protected by copyright, trademark, and other intellectual property laws. The Site is provided solely for your personal non-commercial use.

You may not use the Site or the materials available on the Site in a manner that constitutes an infringement of our rights or that has not been authorized by us.

Unless explicitly authorized, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or medium any material from the Site. However, you may download and/or print one copy of individual pages for your personal, non-commercial use, provided that you keep intact all copyright and other proprietary notices.

Your License to Us

By posting or submitting any material (including comments, blog entries, social media posts, photos, and videos) to us via the Site, internet groups, or other digital venues, you represent that you own the material or have obtained the necessary permissions. You grant us a royalty-free, perpetual, irrevocable, non-exclusive, worldwide license to use, modify, transmit, sell, exploit, create derivative works from, distribute, and publicly perform or display such material.

Disclaimers

Throughout the Site, we may provide links and pointers to Internet sites maintained by third parties. Our linking to such third-party sites does not imply an endorsement or sponsorship of such sites or the information, products, or services offered on or through the sites.

The information, products, and services offered on or through the Site are provided "as is" and without warranties of any kind, either express or implied. To the fullest extent permissible pursuant to applicable law, we disclaim all warranties, including implied warranties of merchantability and fitness for a particular purpose.

You agree at all times to indemnify and hold harmless High Point Trophy Ranch, LLC DBA Trophy Dog Food Company, its affiliates, and their respective officers, directors, agents, and employees from any claims, causes of action, damages, liabilities, costs, and expenses arising out of or related to your breach of any obligation, warranty, or representation under these Terms of Service.

Online Commerce

Certain sections of the Site may allow you to purchase products and services from third-party vendors. We are not responsible for the quality, accuracy, timeliness, reliability, or any other aspect of these products and services. If you make a purchase from a third party linked through the Site, the information obtained during your visit, including payment information, may be collected by both the merchant and us.

Your participation in any dealings with third-party vendors is solely between you and the third party. High Point Trophy Ranch, LLC DBA Trophy Dog Food Company shall not be responsible for any loss or damage incurred as a result of such dealings.

Registration & Passwords

To access certain features of the Site, you may be required to register and create an account. You agree to provide accurate, current, and complete information during the registration process. You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account.

If you suspect unauthorized use of your account, notify us immediately at [email protected]. We are not liable for any loss or damage arising from your failure to comply with this obligation.

Termination

We reserve the right to terminate or suspend your access to the Site, without notice, if we determine that you have violated these Terms of Service or engaged in conduct that we deem inappropriate or unlawful. Upon termination, you must cease all use of the Site and any content obtained from it.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the state in which High Point Trophy Ranch, LLC DBA Trophy Dog Food Company operates. Any dispute arising under these Terms shall be resolved exclusively through binding arbitration in that jurisdiction.

Changes to Terms of Service

We may update these Terms of Service from time to time. The latest version will always be available on our website with the effective date.

For any questions regarding these Terms of Service, please contact us at:

High Point Trophy Ranch, LLC DBA Trophy Dog Food Company

Phone: +1 909-965-1862
Email: [email protected]
Website: https://trophydogfoodcompany.com

By using our website and services, you consent to these Terms of Service.

Additional Terms for Raw Dog Food Products

Acceptance of Agreement

By using this website and purchasing products from High Point Trophy Ranch, LLC DBA Trophy Dog Food Company, you represent that you are at least the age of majority in your state or province of residence. These Terms apply to all users of the site and purchasers of products.

Product Safety & Raw Feeding Disclaimer (VERY IMPORTANT - PLEASE READ)

High Point Trophy Ranch, LLC DBA Trophy Dog Food Company provides raw animal products intended for animal consumption only.

Naturally Occurring Bacteria:
You acknowledge that raw meat products may naturally contain bacteria (including but not limited to Salmonella or Listeria) that can cause illness to humans and animals if mishandled.

Safe Handling Responsibility:
By purchasing, you agree to follow all safe handling, storage, and sanitation instructions provided on our packaging and website. High Point Trophy Ranch, LLC DBA Trophy Dog Food Company is not liable for illness or injury resulting from improper handling, preparation, or storage of raw products, including failure to properly clean hands, surfaces, or utensils.

Veterinary Consultation:
Our products are not intended to diagnose, treat, cure, or prevent any disease. You are strongly encouraged to consult with a licensed veterinarian before transitioning your pet to a raw diet or making significant dietary changes.

Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

You agree to provide current, complete, and accurate purchase and account information for all transactions and to promptly update your account information as necessary.

Additional Intellectual Property Protections

In addition to the rights outlined above, you may not use our branding, product photography, feeding guides, or proprietary materials for commercial purposes without prior written consent.

Unauthorized use may result in legal action, including claims for damages and/or criminal penalties where applicable.

Additional Limitation of Liability

To the fullest extent permitted by law, High Point Trophy Ranch, LLC DBA Trophy Dog Food Company, including its directors, officers, employees, and affiliates, shall not be liable for any injury, loss, claim, or damages of any kind, whether direct, indirect, incidental, punitive, or consequential, arising from:

- The use or misuse of our products

- Improper handling or storage of raw food products

- Dietary changes made without veterinary consultation

- Any reliance on information provided on this website

This includes, but is not limited to, loss of profits, revenue, data, or replacement costs.